Future Life Trade Cancellation, Return and Refund Policy

Future Life Trade, having its registered address at Sai E Services Shop No. 19 & 20, Laxmi Plaza Bhusawal Road Jamner Dist Jalgaon 424206 ( "we", "us" or "our") is managing and operating the mobile application/website Future Life Trade.com (collectively referred to as the "Future Life Trade Platform"). This cancellation, return and refund policy ("Policy"), together with the Terms of Use sets out the terms and conditions for cancellation, return and refund of products listed and sold on Future Life Trade.com and its mobile and tablet applications ("Future Life Trade Shopping"). The products listed and sold on Future Life Trade Shopping shall be referred to herein as "Products".

1. APPLICABILITY OF POLICY

By using Future Life Trade Shopping and/or initiating a request for purchase of Product(s) on Future Life Trade Shopping, you agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on Future Life Trade Shopping. Please note that we may from time to time change the terms of the Policy that govern your terms of cancellation, return or refund of an order for Product bought on Future Life Trade Shopping. Every time you wish to use J Shopping, please check the Policy to ensure you understand the terms and conditions that apply at that time.

2. TERMS OF CANCELLATION

• You can cancel the order prior to the dispatch of Product by Future Life Trade or the seller. The order cannot be cancelled once the dispatch has been initiated.
• The request for cancellation of the order can be made by cancelling the order from “My Orders” section by using the order tracking number, or by calling our customer care number, or any other method, as may be intimated by to you from time to time.
• On the receipt of order cancellation request, your order will be cancelled with immediate effect, and the refund process will be initiated within 24 hours of confirmation of cancellation.

3. TERMS OF RETURN AND REFUND

• You may initiate return of Products within the timelines and as per the terms stipulated under Annexure A (refer to the table provided at the end of this Policy) of this Policy.
• We would accept the request for return of such Product subFuture Life Tradeect to the terms of this Policy. Future Life Trade will not process return if you have placed the order for a wrong product model, colour or incorrect Product.
• If you have received any Product which is eligible for return in terms of this Policy, we suggest you to immediately register a request in this regard on the Future Life Trade Shopping. We will in our sole discretion verify if the defects and damages in the Products or the non-compliances claimed in such Products are acceptable by us, or such defects, damages or non-compliances are due to our default, and will accordingly post verification, accept or reject the request for return.
• Upon verification of the Products and the documents relating thereto, the refund amount for such Products which are eligible for return as per the terms of this Policy, will be processed within a period of 1 business day from the date of verification.

4. CUSTOMER SUPPORT TEAM

For any feedback, concern or query, you may please reach out to us on the below contact details:

• Visit our online customer care page: CLICK HERE
• Write to us on: ravindrampardeshi@gmail.com
• Call us at: +918180855379
• Address: Sai E Services Shop No. 19 & 20, Laxmi Plaza Bhusawal Road Jamner Dist Jalgaon 424206.

ANNEXURE A - RETURN TIMELINE AND CONDITIONS